Snagging Survey London is an online enquiry service that helps people looking for snagging surveys connect with independent snagging survey providers. For privacy questions or requests, please contact us through the website enquiry form and state that your message relates to privacy.
When you submit an enquiry, we collect the information you provide in the form. This may include your name, email address, telephone number if you choose to provide one, property details, the service you are interested in and any information included in your message. We may also receive limited technical information associated with use of the website.
We use your information to receive and manage your enquiry, identify an appropriate snagging survey provider and, where appropriate, pass your enquiry to that provider so they can respond. We may also use information where necessary to operate and protect the website, respond to requests, keep appropriate records and comply with legal obligations.
Snagging Survey London does not carry out the snagging survey itself. The information you submit may be shared with an appropriate independent snagging survey provider so they can respond to your enquiry, discuss your requirements, confirm availability, provide information or a quotation and arrange the service if you choose to proceed.
We process enquiry information where necessary to take steps at your request in connection with the service you are seeking. We may also process information where necessary for our legitimate interests in operating, securing and administering the website and enquiry service, and where required to comply with legal obligations. Where consent is required for a particular activity, you can withdraw that consent.
We keep personal information for as long as reasonably necessary to deal with your enquiry and related follow-up, and where necessary to meet legal, regulatory or record-keeping requirements. When information is no longer needed, it is deleted or anonymised where appropriate.
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, object to certain processing or request data portability. To make a privacy request, use the website enquiry form and clearly state that your message relates to privacy.
If you have concerns about how your personal information is handled, please contact us through the website enquiry form.